Terms and Conditions
Hier is de Terms and Conditions voor Ruby & Mae London:
This website is operated by Ruby & Mae London. Throughout the site, the terms "we", "us" and "our" refer to Ruby & Mae London. By visiting our website or making a purchase from us, you confirm your acceptance of the terms outlined below. If you do not agree with these Terms, please do not continue to use our website.
Use of Our Website
By using this website, you confirm that you are 18 years of age or older, or that you are accessing the site under the guidance of a parent or guardian. You agree not to use our products or services for any unlawful purpose, or in any way that breaches any applicable law or regulation.
We reserve the right to suspend or end access to our website if any of these Terms are breached.
Products and Availability
Every product on our website is subject to availability. We reserve the right to limit quantities or to discontinue any item at any time. While we take care to display colours and product details as accurately as possible, slight variations may appear due to differences in screen settings.
Pricing and Payment
All prices on our website are shown in GBP unless otherwise stated. We reserve the right to change prices at any point before an order has been placed.
Full payment is required at the time of purchase. We reserve the right to cancel or refuse any order where payment cannot be authorised or where fraudulent activity is suspected.
Order Acceptance
Once your order has been placed, you will receive a confirmation email. Please note that this email does not represent acceptance of your order. A binding contract is only formed once your order has been dispatched.
We reserve the right to cancel any order for reasons including pricing errors, stock shortages or suspected misuse.
Delivery
All delivery times shown on our website are estimates and are not guaranteed. Complete information can be found in our Shipping Policy. We cannot be held responsible for delays caused by external carriers or for any circumstances beyond our control.
Returns and Refunds
Your right to cancel and return items is described in detail in our Returns and Refund Policy. None of this affects your statutory rights under the Consumer Rights Act 2015.
To qualify for a refund or exchange, items must be returned in line with the conditions set out in that policy.
Accuracy of Information
We do our best to make sure that every piece of information on our website is accurate and current. However, occasional errors may slip through. We reserve the right to correct any inaccuracies or omissions without giving prior notice.
Intellectual Property
All material featured on this website, including text, images, branding and design elements, belongs to Ruby & Mae London or its licensors. You may not copy, distribute or otherwise make use of this content without our written permission.
Third Party Links
Our website may include links to other websites operated by third parties. We are not responsible for the content, policies or practices of those external websites.
Limitation of Liability
Nothing within these Terms limits or excludes our liability for death or personal injury caused by negligence, fraud or any other matter that cannot be excluded under UK law.
To the fullest extent allowed by law, we will not be held liable for any indirect or consequential loss arising from the use of our website or our products.
Privacy
All personal information is managed in line with our Privacy Policy.
Changes to These Terms
These Terms may be updated by us from time to time. The most recent version will always be available on this page. By continuing to use our website, you accept any updates that have been made.
Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will fall under the exclusive jurisdiction of the courts of England and Wales.
Contact Information
Store Name: Ruby & Mae London
Warehouse Address: [in te vullen]
Address: Hofzicht 44, 2678 BX De Lier, The Netherlands
Email: [in te vullen]
Phone Number: [in te vullen]
Customer Service Hours: Mon to Fri: 9:00 AM to 5:00 PM Sat to Sun: 10:00 AM to 5:00 PM
Response Time: We aim to respond within 24 working hours.